Guardian CircleScam calls hang up.You get the alert.

1. 1

   Install on their Android

   Large type and simple words. Grant permissions once. After that it watches in the background.

2. 2

   You sign in as the caregiver

   Use your own email, not theirs. They open Settings, tap Add a caregiver, and read you a 6-digit code. That link stays on your account. Signing out does not make you type every code again.

3. 3

   You get a heads-up

   If something looks like a scam, you see what it is and what to do next. You decide together. The Calls tab on their phone keeps screened calls easy to find.

Are my contacts stored on your server?

Names, photos, and notes stay on the phone. If call protection is set to skip people they know, we may keep a list of phone numbers so family calls are not treated like strangers. Everyday texts from saved contacts are not uploaded.

How do you know someone is not in their contacts?

The app asks Android for Contacts permission and checks the phone’s own list. If the number or name is saved, we treat them as known. If not, we run the scam check. There is no secret internet friend database.

Is there a big spam-number list you look up?

No. We do not buy a national spam phone book. Protection uses the phone or carrier’s spam flags, numbers already caught on this account, and (when call protection is on) listening for classic scam talk.

Do you record voicemail from people they know?

The focus is unknown callers. Strangers’ voicemails can be written down and checked. People in Contacts skip the scam AI. A voicemail is about two minutes at most.

Is the call recording kept? How long do transcripts stay?

Live call audio is checked in the moment. We do not keep a permanent recording of the conversation on our servers. The written transcript and the “was this a scam?” result stay in History in Canada until the account is deleted. Technical call-quality notes last about 30 days.

What does a caregiver see?

Only after they are linked with a code. By default they see that something looked like a scam, not the full message. The senior can turn on full-message sharing for a specific caregiver.

Can a retirement home or home-care agency use this?

Yes. A director signs in at guardiancircle.ca/org, invites staff, and adds each resident with the 6-digit code from that person’s phone. Every staff member then sees the same alerts in Activity and in the caregiver app. Organization billing is not wired yet.

Residences and home-care agencies: staff sign in at guardiancircle.ca/org, invite colleagues, and add each resident with a 6-digit code. Volume billing is not wired yet. Read the privacy policy.